Sobre o Mark Experiência Financial Services Agile Enterprise Recent Insights “Reimagining the Digital Bank Branch of the Future: Let’s Get Practical,” Brief, janeiro 10, 2019 “Banks Should Rein In Their Price Discounts,” Snap Chart, janeiro 09, 2019 “Smarter Bank Pricing to Balance Profits and Risk,” Brief, novembro 14, 2018 “The Bank Branch and Call Center Traffic Jam,” Report, novembro 29, 2016 “Mark Schofield: A Guide to Episode Design in Retail Banking,” Video, junho 20, 2016