We have limited Portuguese content available. View Portuguese content.

The Financial Times

Why it matters to measure what matters

Why it matters to measure what matters

Focusing on the Vital 20 metrics will help telecom chief executives tap the right metrics to make the right decisions—and act on them.

By Mike Garstka, Pierre Lavallee and Paul Smith

  • min read

Article

Why it matters to measure what matters
en

The massive reports that land on telco chief executives' desks each month should be replaced by a Vital 20 list of metrics that can really aid decision-making.

Download PDF

Tags

How We've Helped Clients

Orange Charts a Bold Course to 2030 and Beyond

See more related case studies

A Telco’s CX Transformation Powered by Tech and Data

See more related case studies

Post-merger cultural issues jeopardize a deal

See more related case studies

Quer saber mais?

Ajudamos líderes do mundo todo a lidar com desafios e oportunidades cruciais para suas organizações. Juntos, criamos mudanças e resultados duradouros.

Contact Bain

How can we help you?

See all offices