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Earning Customer Loyalty in Wealth Management

Success increasingly hinges on a great experience that includes useful, tailored advice, not adding more advisors.

By Joe Lischwe, Antonio Rodrigues, Anna Krementz, and Daniel Jones

Infographic

Earning Customer Loyalty in Wealth Management
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Laptop displaying NPS Prism - Bain & Company's Net Promoter Score Benchmarking Platform
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NPS Prism®

Our cloud-based customer experience benchmarking service that provides actionable insights and analysis that guide your creation of game-changing customer experiences.
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    Partner, New York
  • Partner, Toronto
  • Vice President, NPS Prism , New York
  • Partner, New York
First published in junho 2023
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