Associate, Office Services, Brisbane

Bain & Company Australia is looking for an extraordinary Office Services Associate (Full time or Part time) to join our high-performing team in our Brisbane Office.

What makes us a great place to work:

We are proud to be consistently recognized as one of the world's best places to work, a campaigner of diversity and a model of social responsibility. We are currently ranked the #3 consulting firm on Glassdoor’s Best Places to Work list, and we have maintained a spot in the top four on Glassdoor's list for the last 12 years. We believe that diversity, inclusion and collaboration is key to building extraordinary teams. We hire people with exceptional talents, abilities and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally. We are publicly recognized by external parties such as Fortune, Vault, Mogul, Working Mother, Glassdoor and the Human Rights Campaign for being a great place to work for diversity and inclusion, women, LGBTQ and parents.

What you will do:

The main objective is to support the daily smooth and professional operation of Bain’s front of house, which includes the reception area, client/internal meeting rooms and the break out area. As a result, you will have a friendly and professional manner, with a willingness and can-do attitude to perform your duties, direct enquiries and interact with clients and stakeholders within all levels of the business

Office Services:

• Provide office support and be the Brisbane office point of contact
• Meet and greet guests in a friendly and professional manner
• Responsible for Brisbane Reception calendar and inbox, plus calendar management for Brisbane meeting rooms including identifying and solving clashes
• Use daily checklist to ensure the office is organised and well stocked with necessary supplies, ensure all areas are ready for the day, i.e.:
  1. Reception area is always neat and tidy, adhering to Bain’s health and safety protocols
  2. Ensure meeting rooms are always well maintained (i.e., clean, and ready for use, whiteboards clear, stocked with water/stationery, technology working)
  3. Kitchen area is clean and fridges, cupboards are stocked
• Order stationery, kitchen, wellness, general office supplies and follow through with accounts procedures including support with invoice processing
• Responsible for all incoming and outgoing mail and arranging couriers
• Liaise with Building Management and other vendors to arrange office maintenance and equipment repair, tenancy issues and cleaning
• Manage staff security cards and maintain spreadsheet to ensure compliance
• Maintain Brisbane Office intranet page and ensure content is up to date
• Order gifts as required in line with company policies
• Event coordination for office or team events and functions i.e., set up Brisbane based activities/events for recruiting, marketing, finance, IT
• Organise catering for meetings and functions as requested
• Photocopying, printing, binding, and labelling as required

General Administration assistance (ad hoc)

• Assisting other FP departments nationally with administration support when required. This will include tasks such as:
  1. Creating templates/invites 
  2. Organising mail merge and mail outs
  3. Draft various office communications
  4. General administrative tasks

Working Hours

• Full Time: 8am - 5pm or 8:30am - 5:30pm 
• Part Time: Hours to be negotiable. 

About you: 

The ideal candidate will have: 

•    Proven experience working in a professional environment in administration, reception, event organisation or similar

•    Passionate about customer service and keen to use your initiative  

•    Excellent communication skills, both in verbal and written

•    Ability to work independently and as part of a team

•    Enthusiastic and motivated, willing to listen and learn

•    A confident multi-tasker who conveys calm control when helping others

•    Familiar with basic office procedures and enjoy solving problems

•    Proficient with Microsoft office suite 

•    Keen interest in events and ability to manage multiple tasks and prioritise effectively  

•    Excited to work as part of a team that seek ways to continually improve our service

About us: 

Take a bold step into an extraordinary career with Bain & Company Australia. As a top-tier management consulting firm, Bain offers several benefits to all employees, including a vibrant social calendar, weekly connectivity events and opportunities for professional development and mentoring.

Bain & Company Australia is an equal opportunity employer, committed to ensuring diversity and inclusion in our workplace. We encourage applications from all backgrounds, including those of Aboriginal & Torres Strait Islander descent.