Chosun Weekly BIZ
In-N-Out Burger, a US based fast food restaurant, menu is very simple it has only 4 types of hamburgers versus 14 different types in McDonald’s. It has one size cup for soda versus 3 different types in Burger King. One sized fries. And yet, their profit per store is about 30 percent higher. Their approach to customer service is simple. The simpler the better.
(Full article only available in Korean)
(Full article only available in Korean)