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      Industry

      Restaurants

      Restaurants

      Setting the table for sustained growth.

      Our Experience & Impact

      2%–6%
      typical year-over-year growth in same-store sales
      ~500
      engagements over the last decade
      70%
      of the top 30 brands have worked with or been evaluated by us

      The pace of innovation in the restaurant industry has accelerated. Rapid shifts in consumer behavior and digital technology are forcing companies to reinvent every facet of the business. New concepts and service models have raised the bar for food quality, value, and convenience. And customers now invest their time and money with ever higher expectations.

      As the world’s leading advisor to the restaurant and food service industry, we help brands stay in front of evolving market dynamics and build strategies for a sustained advantage. Our work spans a broad range of value-creation levers that grow the top line and improve margins, including customer experience reinvention, menu redesign and innovation, digital strategy, marketing strategy and personalization, value and pricing strategy, development and footprint optimization, and back-of-house innovation and performance improvement.

      Our clients include restaurant brands, franchisees, aggregators. and holding companies, as well as investors, and we have deep expertise across quick-service, fast casual, and full-service concepts. Our global ecosystem of best-in-class partners brings the perspective and capabilities needed to help restaurant leaders outperform.

      Read more Read less

      Our Restaurant Consultants

      Headshot of Chris Bierly

      Chris Bierly Partner Boston

      Headshot of Lisa Koetter

      Lisa Koetter Partner Boston

      Headshot of Alberto Requena

      Alberto Requena Partner Madrid

      Headshot of Derek Keswakaroon

      Derek Keswakaroon Partner Bangkok

      Headshot of Sebastien Pavy

      Sebastien Pavy Partner Los Angeles

      Headshot of Christina Browne

      Christina Browne Partner Atlanta

      Headshot of Andrea D'Arcy

      Andrea D'Arcy Partner Boston

      Headshot of Kyle Goldman

      Kyle Goldman Partner Chicago

      See more

      Our Restaurants Insights

      The 2026 Retail Executive Agenda
      Here are letters to the C-suite to help strengthen strategy, catalyze collaboration, and expand value creation in the AI age.
      Retail Holiday Newsletter
      Weight-Loss Drug Users Spend Less on Groceries, Fast Food
      GLP-1 drugs result in notable drops in food spending. By 2030, as many as one in four Americans may have tried them.
      Snap Chart
      Fall Back in Love with Your Product: Aaron Powell, CEO, Pizza Hut
      In this inaugural podcast episode, Bain's Jimmy Allen sits down with Pizza Hut CEO Aaron Powell to discuss the importance of celebrating your product and your people.
      Founder's Mentality: The CEO Sessions
      Personalization: AI for Retail Marketing Magic
      Leading retailers are adopting AI-powered personalized marketing to better resonate with and win over shoppers.
      Brief
      See more

      How We Can Help

      Customer Experience

      Customer Experience

      Deliver a triple play of results: happier customers, employees and shareholders

      Read more

      Pricing and Promotions

      Pricing and Promotions

      Our Promotions Accelerator helps drive profitability by combining data-driven analysis and strategy to deliver lasting impact.

      Read more

      Digital Marketing

      Digital Marketing

      An industry-revolutionizing standard for digital marketing

      Read more

      Vantage℠

      Vantage℠

      A retail location intelligence solution to inform your footprint decisions

      Read more
      See more
      View All Consulting Services

      Ready to talk?

      We work with ambitious leaders who want to define the future, not hide from it. Together, we achieve extraordinary outcomes.

      Vantage℠ is a service mark and FRWD® is a registered trademark of Bain & Company, Inc.

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