Article
Rodolfo Spielmann speaks about Net Promoter Score methodology
and other relevant concepts covered in the book "The Ultimate
Question" by Fred Reichheld.
PDF of full
textavailable in
Spanish
Rodolfo Spielmann speaks about Net Promoter Score methodology
and other relevant concepts covered in the book "The Ultimate
Question" by Fred Reichheld.
PDF of full
textavailable in
Spanish