About Sebastian Expertise Change Management Customer Episode Design Innovation & Design Sales and Marketing Transformation Vector℠ Recent Insights “A Lesson in Innovation: How to Conquer the “Unknown Unknowns” ,” 五月 2020 “Mobile Matters: Fix the Present to Prepare for the Future,” 五月 2020 “Accelerating Prototypes: The Magic of a Few Days of Upfront Discovery,” 五月 2020 “How Companies Can Keep Up with Shoppers’ Accelerating Use of Mobile,” Snap Chart, 三月 2020 “Your Customers Put Mobile First. Do You?,” Brief, 十二月 2019