Delivering Authentic and Individualized Experiences to Every Customer

As part of the monthly Forge Retail Showcase series, Andre Fernandes and Rishi Roongta, leaders with the Bain Innovation Exchange, discuss personalization with the innovators driving change within Retail. Watch as Commerce Ventures (10:22), Bloomreach (41:00), Rokt (57:44), and Qubit (1:13:44) discuss their solutions for how retailers can attract customers through individualized experiences and build deeper relationships with consumers.

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