Gwendolyn Специализация Розничная торговля Net Promoter System® Стратегия работы с клиентами и маркетинг Gwendolyn Lim describes three strategies for incumbent banks to defend against new players such as technology firms and challenger banks. Recent Insights “Southeast Asia’s Digital Consumers: A New Stage of Evolution,” Brief, 06.09.2022 “Report: Southeast Asia leads in adoption of new technologies; expected to maintain projected growth in face of global headwinds,” Press release, 06.09.2022 “Bain & Company Partner Gwendolyn Lim on Retail Outlook,” Bloomberg Daybreak Asia, 29.11.2021 , Bloomberg Daybreak Asia “Digital Consumers of Tomorrow, Here Today,” Report, 06.08.2020 “How Covid-19 Is Changing Southeast Asia’s Consumers,” Report, 26.06.2020