Mikey Vu
Partner,
Head of our Retail AI practice; Advanced Analytics and Digital expert
About Mikey
Mikey Vu leads our Retail AI practice in the Americas and is also a member of our Retail, Digital, and Technology practices.
He has more than 15 years of consulting experience and formerly worked in our Chicago and London offices.
Mikey's primary areas of focus are Generative AI, traditional AI, and disruptive technology in retail. He has helped his clients develop their AI strategies and accelerate their AI efforts. He leads both strategy consulting and technical engineering teams to drive scale results.
His core case work has included:
- AI strategy and AI use case scaling acceleration effort at a leading mass retailer
- AI-driven inventory management program for a leading retailer, achieving 11% excess inventory reduction and 20% order cycle time reduction, while simultaneously achieving 12% sales uplift
- AI-driven cost reduction program for a major retailer, which led to a 4% decrease in cost of goods sold
Mikey holds an MBA from the University of Michigan and a B.S. in Biomedical Engineering from the Johns Hopkins University.
Bain Partner Mikey Vu discusses five rules that traditional grocers can follow to stay ahead of hard discounters.
Recent Insights
- “Generative AI’s Potential to Improve Customer Experience,” Brief, listopad 2024
- “Retail and Gen AI: Now Scale Those Terrific Early Returns ,” Brief, maj 2024
- “In Retail, Generative AI Favors Early Movers Who Focus on Personalization ,” Infographic, październik 2023
- “Generative AI and Retail: Beyond the Skateboarding Panda,” Article, kwiecień 2023
- “The Supply Chain Needs a Permanent Seat at Retail’s Top Table ,” Article, marzec 2023
In the News
- “Most US shoppers are encountering generative AI while shopping without realizing it ,” Press release, listopad 2024
- “One year into their gen AI era: retailers must scale early investments as shoppers adopt AI into their daily lives – Bain & Company,” Press release, maj 2024
- “Consumers find shortages and higher prices as COVID-impacted supply chains shift for recovery,” MarketWatch, czerwiec 2021, MarketWatch
- “Balancing resilience, speed and efficiency: 90 percent of retail, consumer goods companies plan to modify their supply chain networks in response to fallout from COVID-19,” Press release, październik 2020
- “It's not just Amazon: Why the pandemic will make Aldi and Dollar General more dominant,” CNN, maj 2020, CNN