Specialist, Research and Data Services

Company Overview

Bain & Company is a global consultancy that helps the world’s most ambitious change-makers define the future. Across 65 cities in 40 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition, and redefine industries. We complement our tailored, integrated expertise with a vibrant ecosystem of digital innovators to deliver better, faster, and more enduring outcomes. Since our founding in 1973, we have measured our success by the success of our clients, and we proudly maintain the highest level of client advocacy in the industry. 

We are consistently recognized as one of the world’s best places to work, a champion of diversity and a model of social responsibility. We are currently ranked the #1 consulting firm on Glassdoor’s Best Places to Work list, and we have maintained a spot in the top four on Glassdoor’s list for the last 13 years. We believe that diversity, inclusion, and collaboration is key to building extraordinary teams.

Who You Will Work With

Research and Data Services (RDS) is a department of information professionals who specialize in secondary (desktop) research and work alongside Bain’s internal stakeholders to provide high quality results for our clients. We collaborate across Bain teams to support desktop research needs using subject matter knowledge and deep expertise in research sources.

You will join the RDS team in Bain Seoul and work with colleagues based in different locations in a hybrid model. You will be reporting to supervisors based in either Seoul or Tokyo office. Working as part of an APAC/global team, throughout your career, you will receive coaching and participate in various training programs.

Position Summary

The Specialist in RDS provides desktop research to the consulting team and Industry / Capability practice team using an extended and evolving portfolio of traditional and alternative desktop sources. In this role, the Specialist is expected to understand case / request context, leverage existing resources, identify new data sources, search, collate and synthesize the information to support case work, intellectual property and product development. 

Initially, you will cover a broad range of commercial, multi-industry and economic topics to build your knowledge. You will be specialized in one practice. (i.e. Consumer Products/Retail, Technology/Media/Telecoms, Financial Services, ESG etc.) at certain point per business needs.

You will also participate in ongoing product and service evaluations, and resource development activities including their implementation.

The successful candidate will be a self-motivated team player who appreciates new challenges and thrives in a fast-paced environment. S/he should demonstrate a growth mind and be able to adapt to a rapidly evolving role with new technology enablement.

Key Tasks and Responsibilities

Research 

o    Conducts research for case teams, Practice Areas and client development utilizing electronic, print and other resources as assigned under the guidance of a Senior Specialist, Lead, Manager or Senior Manager

o    Provides filtered and well organized research results

o    May participate as a member of an Industry Team to support cases, and responds to requests from client teams, and should build experience in conducting research in all areas of interest to Bain

o    Proactively works with Case Teams to understand the project context and specific information needs

o    May build industry expertise by attending Practice Area meetings, industry conferences and regular reading of industry trade publications

o    Solicits feedback from internal clients 

Asset Building

o    Participates in asset building projects including contributions to knowledge sharing and other projects as assigned

o    May participates as a member of an Industry Team

o    Participates in ongoing product and service evaluations and resource development activities and participates in implementation as appropriate

o    Conducts just-in-time training for consulting and consulting support staff 

Administrative

o    Daily tracking of  personal research requests 

o    Participates in Research and Data Services marketing efforts

o    Proactively seeks opportunities to broaden and deepen skill set by participating in special projects

o    Provides ongoing support for basic asset-building activities including processing orders and new acquisitions, cataloging and serials check-in, end-user system updates, tracking circulation of materials from the collection and ongoing maintenance of print and other special collections

Qualifications

Essential:

o    Degree in business from an accredited university, or equivalent higher education degree

o    2 – 6 years of conducting business research in a fast-paced consulting, financials services, market research or other professional services or equivalent preferred

o    Fluent written and verbal business communication skills in native language and English

o    Open-minded attitude and team approach

o    Outstanding organization, prioritization and time management skills

o    Enthusiastic, dedicated, hardworking and committed to meeting deadlines

Preferred:

o    Proficiency in written and verbal Japanese

o    Experience in using regular commercial databases, e.g. Factiva, LSEG/Refinitiv, CapitalIQ, ValueSearch, etc.

o    Experience in effectively working with diverse stakeholders

o    Experience in proactively taking initiatives to enhance working efficiency

o    Experience in working under pressure whilst maintaining a professional, customer-focused attitude

o    Exceptional attention to detail

o    An interest in the substance and commercial impact of Bain’s work