Agence France Presse

Chip labour: Robots replace waiters in China restaurant

Chip labour: Robots replace waiters in China restaurant

"Before, everyone was all going for rapid expansion. Now the growth is gone and everyone has to focus on improving their operations," said Jason Ding, a partner with Bain & Company.

  • sierpnia 05, 2018
  • min read

Agence France Presse

Chip labour: Robots replace waiters in China restaurant

JD.com and others are also working to incorporate airborne drones into their delivery networks. The movement could help companies reduce costs as growth rates in China's e-commerce boom begin to plateau.

"Before, everyone was all going for rapid expansion. Now the growth is gone and everyone has to focus on improving their operations," said Jason Ding, a China retail expert with Bain & Company.

"Operation is all about cutting costs and providing better service. So these automated machine technologies, in the right place, can play a role there."

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