About James Expertise Consumer Products Retail Sustainability Recent Insights “Gen AI Can Help Retailers Defy China’s Economic Slowdown ,” Retail Holiday Newsletter, October 2024, Brief “China’s Singles Day 2023: Win the Head and the Heart with Value and Entertainment ,” Brief, November 2023 “China’s Singles Day 2022: Loyalty’s a Better Goal than RMB 1 Trillion Sales,” Retail Holiday Newsletter, October 2022, Brief “What's Keeping Asia-Pacific Shoppers from Buying Sustainable Goods?,” Infographic, September 2022 “Unpacking Asia-Pacific Consumers’ New Love Affair with Sustainability,” Report, June 2022