Agile isn't just for tech companies and start-ups anymore. Modern crisis teams are turning from command-and-control systems to Agile management for full-scale turnarounds. (HBR.org)
To get beyond mediocre results, manage the internal risks.
Bain Partner David Michels describes why an organization's key players are needed for a smooth and productive transformation.
Pioneering companies are using a new approach to build great customer experiences at a sharply lower cost. (Forbes.com)
Four principles can help management teams adapt iconic customer experiences for the digital world.
Companies that reap the greatest benefits from digital begin with the customer.
Bain Partner Mário Conde describes three questions that companies should ask themselves when imagining their future in the digital marketplace.
A disconnect between the pricing strategy and sales incentives can hurt a company's bottom line.
Bain Partner Numan Waheed explains the four ways that companies can turn investors into allies.
