Andreas Dullweber

Andreas Dullweber is a Senior Partner and member of our Growth Transformation, Sales & Marketing, and Customer Experience practices. He is a recognized expert in developing and executing customer-led brand and growth strategies for international companies in the digital age, and is passionate about helping bold leaders achieve extraordinary results.

He has extensive experience working with clients across a wide range of geographies and industries, including branded products and retail, financial services, utilities, telecommunications, industrial goods and services, and private equity. His areas of expertise include digital and omnichannel strategy, organizational redesign, the development and implementation of international growth programs, marketing and advanced analytics transformations, and customer-centric change management. He is known as one of Bain’s global leaders in modern marketing transformations and customer loyalty, and as a co-creator of the Net Promoter^® System (NPS). He is a frequent speaker and published author on these topics.

In addition, Andreas serves in leadership roles for talent development, nominations and promotions, and the advancement of diverse and inclusive teams.

Andreas holds a PhD from the University of Cambridge and a diploma in theoretical physics from the University of Oldenburg, Germany. He is a graduate of the German National Academic Foundation and a recipient of a European Community Marie Curie Fellowship.