HBR.org Using AI to Build Stronger Connections with Customers Using AI to Build Stronger Connections with Customers Smart companies are using AI to enhance—not automate—the customer experience. 글 Maureen Burns, Sharona Sankar-King, Priscilla Dell'Orto, and Eduardo Roma 읽기 소요시간 2023년8월1일 Article Using AI to Build Stronger Connections with Customers Progress: en First published in 8월 2023 태그 Artificial Intelligence Artificial Intelligence Insights CMO Insights Connected Customer Customer Experience Vector℠ 고객 전략 및 마케팅 금융 서비스 어드밴스드 애널리틱스
