Peter Stumbles: The Massive Opportunity in Mobile Migration for Banks

There is a once-in-a-generation opportunity for mobile adoption in banking right now. Peter Stumbles, who lead Bain's Financial Services practice in the Asia-Pacific, describes two major steps banks must take to create delightful experiences for customers and accelerate the migration to mobile.

Read the Bain Report: Customer Loyalty in Retail Banking—Global Edition 2016