Navigating Post-Pandemic Customer Loyalty in Spain
Spanish brands responded to buyers’ changing habits during the pandemic. For the youngest generation, this established a new set of (high) expectations.
글 Juan Carrasco and Inês Fontoura
2025년3월31일
Infographic
Navigating Post-Pandemic Customer Loyalty in Spain
Net Promoter®, NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks and Net Promoter Score℠ and Net Promoter System℠ are service marks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld.