Manager, Office Events and Business Operations

WHAT MAKES US A GREAT PLACE TO WORK 

We are proud to be consistently recognized as one of the world’s best places to work, a champion of diversity and a model of social responsibility. We are currently #1 ranked consulting firm on Glassdoor’s Best Places to Work list and have maintained a spot in the top four on Glassdoor’s list for the last 13 years. We believe that diversity, inclusion and collaboration is key to building extraordinary teams. We hire people with exceptional talents, abilities and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally. We are publicly recognized by external parties such as Fortune, Vault, Mogul, Working Mother, Glassdoor and the Human Rights Campaign for being a great place to work for diversity and inclusion, women, LGBTQ and parents.  

WHO YOU’LL WORK WITH 

Work most closely with New York Office heads, Consulting Operations, Office Services, Program Management, and Affiliation leadership. This role requires a hybrid work setup, with the expectation that the candidate will be in the office 4 or more days per week. Additionally, there will be site visits required to ensure successful event planning and execution. These visits may involve traveling to event locations, meeting with vendors, and overseeing logistics on-site. 

WHERE YOU’LL FIT WITHIN THE TEAM  

Perform diversified duties for our 850+ person New York office including strategic planning and execution of office-wide and Leadership team events, office-wide communications and calendar management, and strategic support for New York office operations.   

WHAT YOU’LL DO  

• Team with New York office heads (OHs) and Sr. Director of Operations to develop and execute office culture strategy and communication plans: 
  
  • Identify critical initiatives for OHs and Leadership Team (LT) culture efforts; use feedback mechanisms (WWES, CTSU, departure survey data, etc.) to prioritize efforts, communicate priorities, and ensure successful execution 
    
  • Work with HR, Program Managers, and office LT in development of office-wide initiatives 
    
• Engage senior office leaders (OHs, Sr. Director of Operations, LT event-leaders) to manage the strategy, planning, and execution of the New York office’s marquis events; includes setting the budget, engaging event planning teams, managing venue negotiating and contracting (in conjunction with global legal and procurement teams), ensuring that events follow relevant alcohol polices, and capturing feedback for the following New York office events:  
  
  • Summer Meeting 
    
  • LT offsite 
    
  • Holiday Party 
    
  • Other events include, but not limited to: Family Halloween Party, Extra-10 fair, Service Day social, spring party, etc. 
    
• Improve New York leadership team connectivity by organizing New York office LT social events of various sizes (~15-20 per year across full leadership team events, Partner social events, Senior Manager social events). As the manager of events and operations your responsibility will be to: 
  
  • Collaborate with OHs, Partner social leads, SM social leads to set strategy and define calendar 
    
  • Identify, negotiate, and contract with venues 
    
  • Support event execution 
    
• Manage logistics for various out-of-office connectivity events, including collecting quotes, maintaining lists of preferred venues by event type, booking activities/reservations, and coordinating with vendors. Event types include: LT champion events, out-of-office promotion celebrations, training celebrations, etc. (~20-25 per year) 
  
• Support the New York Esprit Committee to innovate out-of-office events that focus on enhancing connectivity (manager beers, monthly event sign-up, spontaneous events, etc.)  
  
• Independently manage AC/C Social Committees; requires knowledge of important alcohol policies and ability to reject events that do not meet our standards 
  
  • Host monthly meetings with AC1, AC2, SAC, C1, and C2 social committees  
    
  • Provide support with contract approvals, securing guardians, and event proposals 
    
  • Ensure classes are hosting events that are fun and inclusive  
    
• Liaise with regional stakeholders (event teams, finance, legal, etc.) to bring best practices across strategy, negotiations, and contracting to all New York events  
  
• Set and maintain New York office calendar, engaging with key stakeholders (office head EA, facilities, Program management, Esprit, affinity group leads, and other stakeholders) to prevent scheduling conflicts  
  
• Conduct annual strategic review of office wide calendar including a comprehensive list of events for the year 
  
• Maintain major office-wide and LT event and meeting calendar invites, including proper distribution lists  
  
• Support monthly event processes including content creation for monthly newsletter / event sign-up, office birthday calendar, publishing office calendar 
  
• In conjunction with Sr. Director of operations, lead monthly local operations events and operations meeting to facilitate transparency across office leaders and office heads 
  
• Track and manage the Bain New York connectedness budget including communicate annual budgets to appropriate stakeholders, tracking budgets on monthly basis,  
  
• Manage office-wide content and communications 
  
• Design and update content for internal share-point, office-wide teams, and digital signage (collect content, design slides, refresh relevant information, etc.)  
  
• Support office-wide meeting / summer-meeting content 
  
• Support OH and Leadership team with ad-hoc projects to support business and people priorities  (recent examples include communications related to real estate move, WWES activation campaigns, and extra 10 fair) 
  
• May include covering reception and performing other administrative tasks or duties as assigned to support the overall team and office operations 
  
• May supervise and mentor a New York Events Coordinator, providing guidance and oversight to support the successful execution of event planning and logistics 
  

ABOUT YOU 

• Bachelor’s Degree in Management, Liberal Arts, related field or an equivalent combination of education, training and experience is required. 
  
• Excellent interpersonal, communication (written and verbal) and project management skills. 
  
• Ability to structure major presentations with clear, concise and compelling story lines. 
  
• Ability to prioritize, meet deadlines, and juggle multiple tasks simultaneously 
  
• At-cause problem solver; demonstrated experience identifying areas for improvement and proactively developing impactful solution 
  
• Ability to own and manage long-term projects 
  
• Strong organizational skills and attention to detail 
  
• Ability to deal with highly confidential information appropriately 
  
• Comfortable proactively connecting with many different groups 
  
• Ability to meet deadlines, prioritize assignments, juggle multiple tasks simultaneously  
  
• Strong customer service focus, experience in corporate events or hospitality preferred 
  

U.S. Compensation Information  

Compensation for this role includes base salary, annual discretionary performance bonus, 401(k) plan with an annual employer contribution based on years of service and Bain’s best in class benefits package (details listed below).  

Some local governments in the United States require a good-faith, reasonable salary range be included in job postings for open roles. The estimated annualized compensation for this role is as follows:   

• In New York City, the good-faith, reasonable annualized full-time salary range for this role is between $122,000 - $146,500; placement within this range will vary based on several factors including, but not limited to experience, education, licensure/certifications, training and skill level  
  
• For all other locations, the good-faith, reasonable annualized full-time salary range for this role is commensurate with competitive geographic market rates for this role and will vary based on several factors including, but not limited to experience, education, licensure/certifications, training and skill level  
  
• Annual discretionary performance bonus  
  
• This role may also be eligible for other elements of discretionary compensation  
  
• 4.5% 401(k) company contribution, which increases after 3 years of service and is 100% vested upon start date  

Bain & Company's comprehensive benefits and wellness program is designed to help employees achieve personal independence, protection and stability in the areas most important to you and your family.  

• Bain pays 100% individual employee premiums for medical, dental and vision programs, offering one of the most comprehensive medical plans for employees without impacting your paycheck  
• Generous paid time off, including parental leave, sick leave and paid holidays  
• Fully vested 401(k) company contribution  
• Paid Life and Long-Term Disability insurance  
• Annual fitness reimbursements