インフォグラフィック US Grocers: Assessing Customer Advocacy during Covid-19 Warehouse clubs strengthen in our annual survey of shoppers’ willingness to recommend grocery retailers, but pickup services stumble. 著者:Lisa Koetter and Stephanie Koszyk 2020年10月28日 インフォグラフィック US Grocers: Assessing Customer Advocacy during Covid-19 en 著者 Lisa Koetter Partner, Boston Stephanie Koszyk Practice Director, Dallas First published in 10月 2020 Tags Coronavirus Grocery リテールの構造転換 小売