Webinar
What sets a winning company apart from its competitors? According to Bain Fellow and creator of the Net Promoter System℠ Fred Reichheld, it’s a purposeful, customer-centric strategy. Bain Partners Maureen Burns and Darci Darnell join Fred to discuss their latest collaboration, Winning on Purpose, and why prioritizing customer happiness is key to generating sustainable, profitable results.
Register for our webinars
Sign up for upcoming webinars with Bain experts, and watch previous recordings of conversations on topics that matter to your business.
Winning on Purpose: The Unbeatable Strategy of Loving Customers
This new book by Fred Reichheld, Darci Darnell, and Maureen Burns demonstrates that great leaders embrace a higher purpose to win, and Net Promoter® shines as their guiding star.
First published in 1月 2022