Continuous Transformation: Alger Fung on Leading AIA Through Change

Alger Fung, CEO of AIA Hong Kong & Macau, shares his approach to driving continuous transformation with Henrik Naujoks, leader of Bain & Company’s Asia-Pacific Financial Services practice. Fung discusses the importance of maintaining agility in the face of rapid market changes, building team alignment around shared goals, and fostering a "can-do" spirit. He reflects on preparing his team for long-term success while drawing on lessons learned from adapting to evolving challenges and opportunities in the insurance industry.

Business Transformations That Work

Business transformations are about continuously reshaping an organization. When they work, they enhance performance, increase efficiency, and create a competitive advantage.