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As companies confronted the Covid-19 crisis, some employees rose to the challenge, discovering new ways of working to meet the needs of customers. Now, several counterforces threaten to snap the organization back to its old bureaucratic ways—and it’s up to CEOs to fight back and create a company that continues to empower their pandemic heroes.
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Your Employees Stepped Up in a Crisis. What Happens When It’s Over?
The pandemic created a sense of urgency, and inside companies, individuals stepped up. Now it’s up to leaders to find ways to keep metabolism high, even as the crisis fades.