Infographic How Telcos Can Provide Hyperpersonalization at Scale Advances in technology, particularly generative AI, are ushering in a new era of continual customer engagement 著者:Mohan Jayaraman, Kiran Karunakaran, Saurav Kripalu and Annabel Chew How Telcos Can Provide Hyperpersonalization at Scale 著者 Saurav Kripalu Partner, Singapore Kiran Karunakaran Partner, Singapore Mohan Jayaraman Partner, Singapore Tags Customer Episode Design Customer Experience Customer Value Management 金融サービス 小売 通信