Infographic US Grocers: Assessing Customer Advocacy during Covid-19 Warehouse clubs strengthen in our annual survey of shoppers’ willingness to recommend grocery retailers, but pickup services stumble. By Lisa Koetter and Stephanie Koszyk October 28, 2020 Infographic US Grocers: Assessing Customer Advocacy during Covid-19 en Authors Lisa Koetter Partner, Boston Stephanie Koszyk Practice Director, Dallas Contact us Published in October 2020 Tags Coronavirus Future of Retail Grocery Retail