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Transforming Customer Experience with AI: A Guide to Sustainable Growth

Bain partners unveil a three-part playbook to transform customer experience and drive sustainable growth.

By Eduardo Roma, Rob Markey, and Phil Sager

Webinar

Transforming Customer Experience with AI: A Guide to Sustainable Growth
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    Authors
    • Headshot of Eduardo Roma
      Partner, London
    • Headshot of Rob Markey
      Advisory Partner, Boston
    • Headshot of Phil Sager
      Partner, Toronto
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    Published in April 2025
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    Customer Experience An Integrated Sales and Operations Model Spurs Organic Above-market Growth

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    Customer Experience A Telco’s CX Transformation Powered by Tech and Data

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