Infographic The Value of Customer Experience for Healthcare Payers Customer experience remains a challenge for payers, but there’s a real business case for investing in it. By Kalyan Jonnalagadda, Michael Brookshire, and Joanna Goodman (Pucci) June 27, 2024 Infographic The Value of Customer Experience for Healthcare Payers en Authors Kalyan Jonnalagadda Partner, New York Michael Brookshire Partner, Dallas Joanna Goodman (Pucci) Associate Partner, Boston Contact us Tags Healthcare & Life Sciences Healthcare Payers Healthcare Providers and Services