Infographic The Automation Advantage in Retail Banking It improves costs, cycle times, and the customer climate. By Purna Doddapaneni, Roberta Berlinghieri, Jed Fallis, and Michael Heric April 21, 2022 Infographic The Automation Advantage in Retail Banking en Authors Purna Doddapaneni Partner, Dallas Roberta Berlinghieri Partner, Milan Jed Fallis Partner, Toronto Michael Heric Partner, New York Contact us Tags Automation Banking Business Process Redesign Customer Experience Financial Services Service Operations Support Functions Vector℠