À propos de Sharona Expertise Services Financiers Advanced Analytics Customer Experience Net Promoter System® Stratégie Client et Marketing Customer Experience Analytics Recent Insights “Using AI to Build Stronger Connections with Customers,” HBR.org, 1 août 2023, Article “A Reboot for the Tied-Agency Insurance Channel ,” Etude, 15 décembre 2022 “How Can Financial Services Marketers Keep Up with Their Customers?,” Etude, 15 juillet 2020 “Reduce Your Marketing Budget Safely, Not Just Quickly,” Etude, 16 avril 2020 “CMO Dilemma: How to Talk to Your CFO as Cost Cuts Loom,” Etude, 25 mars 2020