We have French content available. View French site.

Snap Chart

Strong Latent Demand for an Amazon Bank Account

Amazon Prime subscribers, who control about 45% of US household wealth, are primed to try a free online bank account.

Snap Chart

Strong Latent Demand for an Amazon Bank Account
en

Amazon plans to partner with a bank to offer a cobranded, mobile-friendly, checking-account-like product initially targeted to young adults, according to news reports. Bain’s new survey of 6,000 US consumers suggests that Amazon can count on significant demand. Willingness to try such an account is highest among Amazon Prime respondents (who pay an annual fee for such perks as free two-day shipping), but there is strong interest even among non-Prime Amazon customers and people who don’t shop with Amazon. The bank account could become a platform for a whole new range of services for a company that already has enormous reach among America’s most valuable banking customers. Our survey shows that Amazon customers control 75% of US household wealth, with Prime subscribers controlling about 45% of wealth.

Gerard du Toit is a partner with Bain & Company’s Financial Services practice and leads the firm’s banking sector in the Americas. Aaron Cheris is a Bain partner and leads the firm’s Retail practice in the Americas.

Related Brief

Can Amazon Take Customer Loyalty to the Bank?

Amazon is crushing traditional banks on loyalty scores. The challenge for banks: become more simple and digital.

Mots clés

Vous souhaitez continuer cette conversation ?

Nous aidons des dirigeants du monde entier à matérialiser des impacts et des résultats pérennes et créateurs de valeur dans leurs organisations.