We have French content available. View French site.

Webinar

Insurance Outlook: Consumers Value Purpose, Not Just Coverage for Losses

Tanja Brettel shares key takeaways from Bain’s 2023 Customer Behavior and Loyalty in Insurance report at the Insurtech Insights conference in London.

Webinar

Insurance Outlook: Consumers Value Purpose, Not Just Coverage for Losses
en

Increasingly, consumers are calling on insurance companies to redefine their role, from protection to risk prevention. Speaking at Insurtech Insights Europe 2023, Bain Partner Tanja Brettel discusses how insurers can master that shift, as well as the importance of delivering on brand promise, improving the digital experience, and using advanced analytics to personalize the insurance approach.

READ THE REPORT

Customer Behavior and Loyalty in Insurance: Global Edition 2023

Consumers to insurers: more risk-prevention services, please, and more convenient digital channels.

Register for our webinars

Sign up for upcoming webinars with Bain experts, and watch previous recordings of conversations on topics that matter to your business.

Mots clés

Vous souhaitez continuer cette conversation ?

Nous aidons des dirigeants du monde entier à matérialiser des impacts et des résultats pérennes et créateurs de valeur dans leurs organisations.

Net Promoter®, NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks and Net Promoter Score℠ and Net Promoter System℠ are service marks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld.