Infographic Has Consumer Behavior Changed Forever? Our latest survey shows some prepandemic norms will return quicker than others, significant regional differences remain, and omnichannel is more important than ever. Par François Faelli, Leah Johns, et Charlotte Apps 11 juin 2021 Infographic Has Consumer Behavior Changed Forever? en Auteurs François Faelli Associé, Brussels Leah Johns Practice Director, Global Consumer Lab and EMEA Consumer Products, Lisbon Charlotte Apps Practice Executive Vice President, Toronto Contactez-nous Mots clés Consumer-led Brand Growth Grande Consommation Les Grandes Ruptures de la Distribution