Specialist, Consulting Programs

WHAT MAKES US A GREAT PLACE TO WORK

We are proud to be consistently recognized as one of the world’s best places to work, a champion of diversity and a model of social responsibility. We are currently the #1 ranked consulting firm on Glassdoor Best Place to Work  list and have maintained a spot in the top four on Glassdoor’s list for the last 13 years. We believe that diversity, inclusion and collaboration is key to building extraordinary teams. We hire people with exceptional talents, abilities and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally. We are publicly recognized by external parties such as Fortune, Vault, Mogul, Working Mother, Glassdoor and the Human Rights Campaign for being a great place to work for diversity and inclusion, women, LGBTQ and parents.  

WHO YOU’LL WORK WITH

A key member of the Boston staffing and office operations team, supporting the local Staffing/Program Management team and Office Head.  

WHERE YOU’LL FIT WITHIN THE TEAM 

This role reports into a member of the Boston office Program Management team but interfaces closely across the full Program Management team, the Office Head, the Head of Boston Operations, and the Human Resources team. 

WHAT YOU’LL DO  

Associate Consultant (AC), Consultant and Manager programmatic support:

• Ratings process - Drive the bi-annual consulting staff ratings process including:
  1. Collection of input ratings from direct lane managers/supervisors
  2. Collate inputs and provide to Program Management team for review and final calibrations
  3. Support preparation of bi-annual "People Meeting" materials
  4. Team with the HR SSC to ensure consistent data is used in the review triggering process 
  5. Be expert on and team with the HR SSC and local HR team to ensure consistent policies are applied in ratings processes and following through the review execution - e.g. policies for FEMPs, direct promotes, new managers, etc. 
  6. Set the calendar for the cycle and draft communications to the case leadership team regarding key activities and deadlines
  7. Send out final ratings to PD advisors
  8. Following review delivery, team with HR SSC, local HR and staffing to ensure staffing is playing the right role in performance management - e.g. tracking of individuals on performance watch and stats/process, communications to PD reviewers, etc.  
• Promotions support – Work with AC and Consultant Promotion Committees to support promotion decisions
  1. Support diligence process including assignment of Guardians, preparation of diligence packs for Guardians, preparation of materials for committee meetings, and preparation of messaging to candidates 
• Business school support
  1. Organize the overall business school support roadmap to lay out a plan for in-office events, dissemination of resources, and major decision deadlines
  2. Support the business school mentor matching process annually
  3. Coordinate admissions sessions with top MBA programs 
• PD advisor assignments 
  1. Run annual process to gather and collate input on preferences, match preferences and communicate assignments
  2. Prepare dashboard of current subscriptions and maintain master reference list
  3. Manage ad hoc PD advisor assignments for transfers and interim advisors
  4. Send out case kickoff communications to LT with PD advisors for team members 

Boston office talent operations support  

• Support planning and execution of on-going staffing-driven and people-focused meetings
  1. Coordinate directly with the members of the AC/C Program Management teams to prepare for and facilitate the regularly occurring affinity group meetings
  2. Coordinate with the VP of Business Operations to prepare for Leadership Team and Partner meetings
  3. Work with Program Managers to establish priorities, arrange for required content, and maintain an eye on continuous improvement of the meeting format and content 
• Support end-of-year Partner Review Process
  1. Gather inputs (generate templates, email stakeholders, clean data) and compile People Score model (convert raw inputs into 0-5 score based on rubric for each input)
  2. Track and compile inputs from Partner peer feedback process
  3. Collate inputs (Peer feedback, Upward Feedback, Practice Feedback, etc.) into prep document for all partners 
• Ad hoc systems and analytics support
  1. Partner with AC/C Program Management on survey and data requests needed to support talent initiatives
  2. Run ad hoc reports and analyses as requested by Program Management and Operations team, such as preliminary re-tenuring plans, intern assignment reporting and tracking, pyramid file maintenance
  3. Run ad hoc operational data analyses; non exhaustive examples include:
     • Occupancy/office attendance reporting
     • Budget analysis and deep-dives
     • Food service provider usage and performance reviews (in new building) 

ABOUT YOU

• Bachelor’s Degree is required
• A minimum of 3 years of professional experience is required, preferably in client/professional services industry
• Deep knowledge of Bain & Company is preferable
• Strong customer service, meticulous attention to detail and organizational skills necessary
• Strong analytical, problem solving and quantitative skills
• Outstanding interpersonal, written and verbal communication skills are required
• Ability to deal with highly confidential information appropriately
• Ability to prioritize, meet deadlines, and juggle multiple tasks simultaneously
• Experience and proficiency with Microsoft Word/Excel/PowerPoint is required