Snap Chart Companies That Earn Customers’ Loyalty Outperform With Investors Net Promoter Score℠ leaders in the US excel in shareholder return as well as revenue and operating income growth. By Joanna Zhou, Richard Hatherall, Phil Sager, Daniel Möllerhenn, and Anna Krementz octubre 18, 2024 Snap Chart Companies That Earn Customers’ Loyalty Outperform With Investors en Authors Joanna Zhou Practice Director, Dallas Richard Hatherall Partner, Sydney Phil Sager Partner, Toronto Daniel Möllerhenn Partner, Frankfurt Anna Krementz Vice President, NPS Prism , New York Tags CMO Insights NPS Prism®