Infographic

The Future of Car Sales is Omnichannel

Car-buying behavior is changing, and almost 50% of buyers begin online. Here's how dealers and automakers can respond.

As the customer moves online, automakers will have more direct contact, and the role of the dealer will fundamentally change.

First published in octubre 2017

Speak to our experts in Please select an industry from the dropdown list

We help global leaders with their organization's most critical issues and opportunities. Together, we create enduring change and results

Your work email address Please enter a valid email address