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Using AI to Build Stronger Connections with Customers

Using AI to Build Stronger Connections with Customers

Smart companies are using AI to enhance—not automate—the customer experience.

By Maureen Burns, Sharona Sankar-King, Priscilla Dell'Orto, and Eduardo Roma

  • min read

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Using AI to Build Stronger Connections with Customers
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First published in agosto 2023
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