Our Innovation & Design teams bring you the experience and multi-disciplinary expertise you need to transform your approach to innovation.
At a time when 92% of CEOs say it’s time to rethink how work gets done, we’re ready to help you conceive, design and scale the businesses, products and experiences that will turn your strategic vision into a game-changing reality faster than you thought possible.
What We Do
Our Innovation & Design teams have worked in every industry and across all geographies, helping companies redefine what’s possible.
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Digital Reinvention
A Once-Disruptive Insurer Rekindles the Magic
When CVC Capital Partners took French insurance company April private in 2019, it knew the company had plenty of potential to become a true digital player. We took April’s senior leadership team on a world tour, to meet the start-ups pioneering the technologies and techniques that could redefine how April interacts with clients. We combined those learnings with our own Innovation & Design expertise to help April “call the shots in the digital ecosystem.”
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E-commerce Expansion
Tata Steel Breaks New Ground in Home Building With a Breakthrough E-Commerce Platform
As part of a bold digital transformation, Tata Steel launched Aashiyana, an e-commerce platform that enables consumers to purchase products directly from the company. The vision was to make buying steel as easy as buying appliances, cement, or any other component of a new home. But the platform does more than that: It also provides customers with a wealth of useful information about the entire home-building process. And it helps Tata reach customers in every corner of India.
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CX Transformation
A Cybersecurity Leader’s Tailored Marketing and CX Boosts its Growth Trajectory
When conversion rates for its free software trial began to falter, McAfee harnessed the power of data to better understand what customers want and how best to reach them. We helped the company analyze the customer journey and design superior user experiences customized to specific customer segments. A sophisticated test-and-learn approach played an important role in identifying the most effective messaging, which in turn boosted customer acquisition, retention, and revenue.
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User-Friendly Innovation
A Purpose-Built Interface Wins Raves from Grupo Bimbo Employees
Faced with a “persistent and unrelenting” problem of food waste, Grupo Bimbo pursued a new forecasting and ordering system that would get the right amount of product to each store, with very little discarded. We worked with company leadership and, critically, frontline employees to understand the issues and resolve them. The result was ION, a powerful but easy-to-use tool that not only reduces waste but gives employees more free time and helps them earn more money.
A Once-Disruptive Insurer Rekindles the Magic
When CVC Capital Partners took French insurance company April private in 2019, it knew the company had plenty of potential to become a true digital player. We took April’s senior leadership team on a world tour, to meet the start-ups pioneering the technologies and techniques that could redefine how April interacts with clients. We combined those learnings with our own Innovation & Design expertise to help April “call the shots in the digital ecosystem.”
Tata Steel Breaks New Ground in Home Building With a Breakthrough E-Commerce Platform
As part of a bold digital transformation, Tata Steel launched Aashiyana, an e-commerce platform that enables consumers to purchase products directly from the company. The vision was to make buying steel as easy as buying appliances, cement, or any other component of a new home. But the platform does more than that: It also provides customers with a wealth of useful information about the entire home-building process. And it helps Tata reach customers in every corner of India.
A Cybersecurity Leader’s Tailored Marketing and CX Boosts its Growth Trajectory
When conversion rates for its free software trial began to falter, McAfee harnessed the power of data to better understand what customers want and how best to reach them. We helped the company analyze the customer journey and design superior user experiences customized to specific customer segments. A sophisticated test-and-learn approach played an important role in identifying the most effective messaging, which in turn boosted customer acquisition, retention, and revenue.
A Purpose-Built Interface Wins Raves from Grupo Bimbo Employees
Faced with a “persistent and unrelenting” problem of food waste, Grupo Bimbo pursued a new forecasting and ordering system that would get the right amount of product to each store, with very little discarded. We worked with company leadership and, critically, frontline employees to understand the issues and resolve them. The result was ION, a powerful but easy-to-use tool that not only reduces waste but gives employees more free time and helps them earn more money.
Bain & Company acquires Rainmaking APAC
Deal to enhance and expand Bain’s venture-building offerings
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How We Can Help
Next℠ Business Building from seed to scale
Who We Are
Who We Are
Our team members have played key roles at start-ups, innovations labs, venture-backed firms, and other high-growth environments. From human-centered design and advanced analytics to software engineering, digital marketing, mobile UX, and more, our team members know how to assess customer needs and create bold new solutions that transform lives.
Betsy Peretti Partner San Francisco
Vishwath Kumar Expert Associate Partner Toronto
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