Thiago Delfino
Partner,
Head of Bain Latin America's Innovation & Design practice with extensive experience in design, innovation, and product leadership
About Thiago
Expertise
- Winner of 15+ industry awards, including Cannes Lions, D&AD, Effie Awards, and The One Club
Thiago Delfino is the leader of Bain Latin America's Innovation & Design practice.
With 20+ years of experience, Thiago has been responsible for driving growth and transforming Fortune 500 organizations. He focuses on leading multidisciplinary teams that use human-centered design to build new products, reinvent experiences, and create digital solutions for financial service and retail companies.
Thiago has deep expertise in digital and design, specializing in product management, consumer insights, design thinking, and user experience design. He is als= skilled in customer experience and brand strategy.
He previously worked as the Head of Product and Insights for Google and as a VP of Strategy for R/GA.
In addition to his client work, Thiago mentors startups, helping them increase their value proposition, improve customer experience, and solve unmet user needs.
Thiago holds a master's in visual anthropology from the Parsons School of Design and a B.A. in filmmaking from the International Academy of Film.