About Sebastian Expertise Change Management Customer Episode Design Innovation & Design Sales and Marketing Transformation Vector℠ Recent Insights “A Lesson in Innovation: How to Conquer the “Unknown Unknowns” ,” Μάιος 2020 “Mobile Matters: Fix the Present to Prepare for the Future,” Μάιος 2020 “Accelerating Prototypes: The Magic of a Few Days of Upfront Discovery,” Μάιος 2020 “How Companies Can Keep Up with Shoppers’ Accelerating Use of Mobile,” Snap Chart, Μάρτιος 2020 “Your Customers Put Mobile First. Do You?,” Brief, Δεκέμβριος 2019