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Has Consumer Behavior Changed Forever?

Our latest survey shows some prepandemic norms will return quicker than others, significant regional differences remain, and omnichannel is more important than ever.

By François Faelli, Leah Johns, and Charlotte Apps

Infographic

Has Consumer Behavior Changed Forever?
en
Authors
  •
    Partner, Brussels
  • Practice Director, Global Consumer Lab and EMEA Consumer Products, Lisbon
  • Practice Executive Vice President, Toronto
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