Expert Associate Consultant, Technology Delivery

WHAT MAKES US A GREAT PLACE TO WORK

We are proud to be consistently recognized as one of the world’s best places to work, a champion of diversity and a model of social responsibility. 

We are currently #1 ranked consulting firm on Glassdoor’s Best Places to Work list and have maintained a spot in the top four on Glassdoor’s list for the last 13 years. We believe that diversity, inclusion and collaboration is key to building extraordinary teams. We hire people with exceptional talents, abilities and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally. We are publicly recognized by external parties such as Fortune, Vault, Mogul, Working Mother, Glassdoor and the Human Rights Campaign for being a great place to work for diversity and inclusion, women, LGBTQ and parents.

WHO YOU’LL WORK WITH

You will join our Technology Delivery team within our Enterprise Technology practice, serving end-to-end technology and digital transformations for our priority clients. You can look forward to being embedded in teams consisting of other driven and curious Bain staff, working alongside other teams on process excellence, architecture, design, and software development, among others. With this uniquely diverse group, you will serve leading companies in every industry, helping them to define and implement tech-enabled transformations.

WHAT YOU’LL DO

Mission

• Ensure alignment between technology strategy and implementation, orchestrating client and third-party teams
• Improve efficiency, effectiveness, and quality of clients’ business processes and operations in the context of large tech transformations
• Support implementation of large-scale transformation programs to ensure efficient and effective implementation of strategic recommendations that align with clients' goals and objectives
• Help in implementing project management strategies to achieve project objectives, including scope, schedule, and budget
• Ensure efficient and effective implementation of strategic recommendations, utilizing project management principles to monitor progress, mitigate risks, and ensure timely delivery of project outcomes
• Identify issues, create hypotheses and execute analysis; translate data into meaningful insights; assist the team in presenting recommendations to key decision-makers
• Move the client to action; develop a plan to implement the strategic recommendations; manage the execution

Essential Functions

• Participate in end-to-end technology and digital transformation projects, solving the most pressing needs of our clients, focusing primarily on the delivery and operationalization of strategic initiatives to achieve significant outcomes
• Support initiatives and project management activities, ensuring adherence to standards, governance, timelines, and quality expectations
• Collaborate with project teams to document and effectively communicate project progress, risks, and issues
• Assist in preparing and refining project deliverables, including comprehensive reports, workshop materials, and compelling business proposals, ensuring alignment with project objectives and client expectations
• Identify, gather, and interpret data from various sources, and present findings to the case team
• Identify issues, create hypotheses and execute analysis; translate data into meaningful insights; present data-driven insights and recommendations to key decision-makers
• Conduct interviews with the client’s customers, competitors, suppliers, and employees to gather insights that inform the case team's strategic recommendations.
• Research the client organization and industry; interview, conduct focus groups and facilitate workshops with client employees, management teams and other stakeholders
• Stay updated on industry trends and emerging technologies, developing insights to enhance expertise and contribute effectively to client engagements

ABOUT YOU

Education

• Required: Bachelor's degree, preferably in Computer Science / Engineering, Information Management or other tech-related fields. A Master’s degree will be an advantage
• Preferred: Courses in digital/tech transformation 

Experience

• Fluency in English (written and spoken)
• 1-2 years of experience in a technology consulting firm, or similar companies focused on delivering comprehensive technology solutions

Knowledge, skills and abilities

• Sound knowledge and interest in IT and Technology (especially Tech B2B), e.g., IT operating models, enterprise architecture, cloud, process excellence, and business integration
• A robust analytical skill set, endless curiosity, and a penchant for thinking the impossible
• Strong verbal and written communication skills, effective collaboration, organizational, and problem-solving skills
• Experience in extracting information from a wide variety of sources, including quantitative, qualitative and big data sources
• Ability to assist in preparing and presenting project deliverables to key decision-makers, articulating insights and recommendations clearly to senior stakeholders
• Solid understanding of processes at the intersection of business and technology, familiarity with project management methodologies and best practices in program management, process improvement, and risk management
• Experience using specific project management tools in large IT transformations such as Microsoft Project, ServiceNow, LeanIX
• Effective management skills, fostering collaboration and ensuring successful execution of project tasks and objectives
• Ability to multitask with organized and deadline-driven ways of working
• A solid team player who’s also an independent thinker
• Self-motivated and able to work under pressure and on a tight timeline