Jeff Melton
Former Partner,
Biografie Jeff
Expertise
Recent Insights
- “Delighting the Customer: How Leaders Improve Business-to-Business Service Delivery,” Brief, 23. Juli 2020
- “AI Is Making Better Customer/Agent Matches,” Video, 4. September 2019
- “Besserer und effizienterer Kundenservice dank künstlicher Intelligenz,” Brief, 4. Februar 2019
- “Jeff Melton: Service Design and Operations,” Video, 21. Dezember 2018
- “Firing Up the Customer Experience Factory,” Brief, 13. Juni 2018