Infografik How Insurers Can Break the Gordian Knot of Commoditization Insurers can build customer loyalty by focusing on ecosystem services. 14. September 2017 Infografik How Insurers Can Break the Gordian Knot of Commoditization en INSPIRED BY Customer Behavior and Loyalty in Insurance: Global Edition 2017 Building connections—and profits—with ecosystem services. First published in September 2017 Markierungen Finanzdienstleistungen Versicherungswirtschaft