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Going Back to Work Is a Matter of Trust

For employees, trust starts both with being safe and feeling safe. Companies must mitigate risks, overcommunicate and listen to their frontline workers.

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Going Back to Work Is a Matter of Trust
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As companies start to return workers to work sites, they need to implement the appropriate mitigation protocols and support systems to protect their employees, many of whom are eager to get back to work but worry about the risk of getting sick. Perception matters: Companies that employees perceive as doing the most to protect the health and safety of their workers, overcommunicating those efforts as well as the disruption to expect from Covid-19, and quickly acting on feedback from the front line have workers who feel the most comfortable about returning to work.

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