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When the Covid-19 crisis began, grocery services struggled to keep up with record customer demand. Marc-André Kamel, who leads Bain's Global Retail practice, discusses how the pandemic accelerated the shift toward online grocery shopping and explains the long-term implications for this rapid change in customer behavior.
The Next Five Years in Online Grocery: Going Mainstream, Fast
Amid the pandemic, adoption has accelerated by two to five years in the US and Western Europe, according to new Bain research.
Corona-Pandemie treibt Digitalisierung in der Lebensmittelbranche voran
Drei Strategien steigern die Rentabilität im Onlinehandel mit Lebensmitteln.
First published in Juli 2020
