Infographic How Telcos Can Provide Hyperpersonalization at Scale Advances in technology, particularly generative AI, are ushering in a new era of continual customer engagement Von Mohan Jayaraman, Kiran Karunakaran, Saurav Kripalu and Annabel Chew How Telcos Can Provide Hyperpersonalization at Scale Autoren Saurav Kripalu Partner, Singapore Kiran Karunakaran Partner, Singapore Mohan Jayaraman Partner, Singapore Kontaktieren Sie uns Markierungen Customer Episode Design Customer Experience Customer Value Management Einzelhandel Finanzdienstleistungen Telekommunikation