Manager Assistant with German and English

*Applications must be submitted in English*

ABOUT US

Bain & Company is a global consultancy that helps the world’s most ambitious change makers define the future. Across 65 cities in 40 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition, and redefine industries. We complement our tailored, integrated expertise with a vibrant ecosystem of digital innovators to deliver better, faster, and more enduring outcomes. 

To ensure efficient capacity planning and follow-the-sun coverage across the globe we are looking to expand our operations and further develop the Manager Assistants team in Bain’s Lisbon office. We are committed to building an inclusive culture, respecting our individual differences, and bringing our community together. With us, you will be well-supported and quickly learn to become a valuable contributor to the success of a very upbeat and collaborative team.  

The Role

The role of Manager Assistant is to provide high-quality support to several Senior Leaders in a designated support capacity, and where necessary, additional administrative support to their teams. We are looking for someone with a positive, ‘can do’ attitude, excellent communication and interpersonal skills, a very efficient approach and someone who has the ability to forge strong and successful working relationships without face-to-face interaction. We are working in a hybrid model.

Key Responsibilities and Activities:

Calendar management

• Successfully managing busy and ever-evolving diaries, proactively managing when schedules change
• Re-scheduling complex meetings and travel itineraries, often at short notice
• Extensive internal and external meeting scheduling
• Building and maintaining strong working relationships with key client contacts

Travel and Logistics

• Working with our travel company to co-ordinate sophisticated travel itineraries
• Administering timely procurement of visas and other travel documentation. Proactively pre-empting travel plans
• Providing logistical and technical support for all meetings, conferences, and workshops, using PowerPoint, Word, Excel, and online research

Relationship management

• Supporting leaders and colleagues - building and maintaining cooperative relationships with clients and colleagues of all levels both internally and externally
• CRM - employing best practices when accessing the CRM and digital mailing system, including timely and accurate creation/updating of contact information, according to global data standards

Expenses 

• Processing time and expense submissions. 
• Managing complex expenses; running bank statement reconciliation and processing foreign currency receipts in an accurate and timely manner.

Personal Attributes: 

If you are an open-minded, solution-oriented, and ambitious individual - this role is a good suit for your professional career. If you are looking for opportunities to develop skills in a dynamic, entrepreneurial, and professional environment, then you are looking at the right offer. The role will provide many learning opportunities for a hardworking team player that is motivated by consistently achieving high standards. There is plenty of scopes to grow within the role as the organization continues to expand, and it is a hugely exciting time to join this global business. 

• Ability to work in a dynamic and changing environment 
• Exceptional organization, prioritization, and time management skills
• "Can do" attitude, willingness to get involved in a variety of projects and activities
• Ability to work on own initiative and be proactive
• Flexible attitude and team-first approach
• Being efficient and accurate
• Excellent communication and listening skills
• Enthusiastic, dedicated, hardworking, and committed
• Pleasant, calm, and diplomatic, even when under pressure

Requirements:

• Good knowledge of Microsoft Outlook, Lotus Notes, or Google Calendar 
• Fluent English and German (both written and verbal)
• Experience working in a demanding environment
• Ability to successfully balance the support requirements of multiple leaders
• Desirable BA / Master's degree
• Must be eligible to work in EU 

WHAT MAKES US A GREAT PLACE TO WORK:

We are proud to be consistently recognized as one of the world's best places to work, a champion of diversity and a model of social responsibility. We are currently ranked #1 on Glassdoor's Best Places to Work list, and we have maintained a spot in the top four on Glassdoor's list for the last 13 years. We believe that diversity, inclusion and collaboration is key to building extraordinary teams. We hire people with exceptional talents, abilities and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally.  We are publicly recognized by external parties such as Fortune, Vault, Mogul, Working Mother, Glassdoor and the Human Rights Campaign for being a great place to work for diversity and inclusion, women, LGBTQ and parents.