Senior Specialist, Staffing

Company Overview 

Bain & Company is one of the world's leading global business consulting firms, serving clients across six continents. It was founded in 1973 on the principle that consultants must measure their success in terms of their clients' financial results. Bain's clients have outperformed the stock market 4 to 1. With offices in all major cities, Bain has worked with over 4,400 major multinational and other corporations from every economic sector, in every region of the world.

Role Description 

The Staffing Team plays an important role as a trusted partner and advisor to the business. As part of the team – you will develop an intimate understanding of the business and make important decisions about which projects our staff work on, balancing complex trade-offs and ensuring teams are staffed with the right mix of talent to deliver exceptional client results.

We are looking for a motivated individual, who loves finding solutions to problems, to be part of our dynamic team. The role will provide a high degree of autonomy and growth opportunities within a fast-paced, intellectually-stimulating and people-focused environment. The successful candidate will work closely with multiple stakeholders on the client-facing side (Associate Consultants through to Partners), as well as Functional Professionals in Southeast Asia (SEA) and across Asia Pacific – including Finance, HR, Professional Development (PD) and Recruiting.

Detailed Responsibilities 

1. [~50%] Core Staffing – program management of the Associate Consultant / Senior Associate Consultant (AC / SAC) classes across SEA

• Work closely with the rest of the Staffing team to identify well-balanced case teams across SEA, with direct responsibility for staffing the AC / SAC classes (~80-100 pax)
• Act as single point of contact for staffing chats with the AC / SAC classes
• Facilitate discussions with Partners on team hypotheses for upcoming cases
• Actively plan for and facilitate conversations to ensure individual PD needs are understood and addressed on cases

2. [~30%] Resource Utilization / Capacity Monitoring and Optimization

• Ensure optimum utilization for the overall office; making sure we keep the business running, while concurrently ensuring each of our staff has the right amount of staffing to continue to grow professionally
• Monitor staff balance – track and make appropriate recommendations on headcount and flex programs to achieve and maintain the right balance in overall resource pyramid

3. [~20%] Daily Operations, Innovation and Process Improvement

• Ensure seamless running of day-to-day operations – be part of the driving force to close outstanding tasks within the team’s workflow expediently; work collaboratively with the team to ensure data integrity in Staffing systems for reporting
• Adopt a continuous improvement mindset to recommend and implement innovation and revisions to increase efficiency and efficacy of the Staffing team

Qualifications 

• Bachelor’s Degree in a Business-related discipline or Industrial / Organizational Psychology; MBA or Master’s Degree in a People / Operational Management field would be a plus
• Preferably 6-8+ years of work experience, ideally with experience in a direct staffing role and/or relevant experience in resource management / deployment, talent strategy or demonstrated ability in a role within a top-tier professional services firm, managing multiple stakeholders and balancing competing priorities
• Strong communication (both written and verbal) and interpersonal skills – including the ability to effectively engage and influence senior stakeholders
• Balance of being able to think big-picture and providing practical operational support to achieve team outcomes
• Resourceful at finding out-of-the-box solutions to tricky situations
• Fluent with Microsoft Office applications – Excel + PowerPoint essential
• We value diversity – in backgrounds and in experiences – and strive to create an inclusive work environment and hiring process; thus, we warmly invite qualified applicants from all walks of life and personal circumstances and are committed to give due consideration to all