CNBC

How retailers are using 'bots' to win over your wallet: Bain & Co. retail consultant

How retailers are using 'bots' to win over your wallet: Bain & Co. retail consultant

  • December 22, 2017
  • min read

CNBC

How retailers are using 'bots' to win over your wallet: Bain & Co. retail consultant

Monisha De La Rocha, a partner with Bain & Company, explains how retailers are using artificial intelligence to track spending habits and interact with consumers.